Customer Service Teller - Bank Danamon Bali

Join Bank Danamon as a Customer Service Teller in beautiful Bali and become the face of exceptional financial service! As a frontline representative, you will play a pivotal role in processing customer transactions (cash and non-cash), ensuring accuracy, and maintaining a high level of customer satisfaction. This is your chance to make a difference in the financial lives of our customers while growing your career in a dynamic and supportive environment.

At Bank Danamon, we are committed to providing innovative and reliable financial services. Our branch in Bali offers a unique blend of professional growth opportunities and a high quality of life. As a Customer Service Teller, you will handle a variety of tasks, from assisting customers with their banking needs to managing cash transactions. Your dedication and enthusiasm will be key to delivering outstanding service and building strong relationships with our clients.

We are looking for a detail-oriented individual with excellent communication skills to join our team in Bali. This role is perfect for someone who enjoys interacting with people, solving problems, and contributing to a positive customer experience. If you are passionate about banking and customer service, we invite you to apply and be part of our journey to financial excellence.

📋 Tanggung Jawab Pekerjaan

• Process customer transactions (cash and non-cash) accurately and efficiently.
• Assist customers with their banking needs, including account inquiries, deposits, withdrawals, and transfers.
• Maintain a high level of customer satisfaction by providing friendly and professional service.
• Ensure compliance with banking regulations and internal policies.
• Handle customer complaints and resolve issues promptly and effectively.
• Manage cash transactions and maintain accurate records.
• Collaborate with the branch team to ensure smooth operations and customer service.
• Stay updated with the latest banking products and services to provide informed advice to customers.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in customer service or banking.
• Proficient in using banking software such as Core Banking System, ATM management system, and customer relationship management (CRM) tools.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Detail-oriented with excellent accuracy in financial transactions.
• Familiarity with Indonesian banking regulations and procedures.
• Bachelor's degree in Business Administration, Finance, or a related field.
• Fluency in Indonesian and English is a plus.

🛠️ Keahlian

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